Definitions
“Products” refers to the items Armeton Electrics has for sale on this website, and “Product Descriptions” refers to the individual descriptions we use for each product. “Personal Information”relates to the information you provide to us on registering or whilst placing your order. “Website”refers to this website, and “we/us” also refers to “Armeton Electrics”.
Use Of The Website
Our site uses an order form for customers to request information, products, and services. We collect visitors contact information and unique identifiers. Contact information from the order form is used to send orders and information about our company to our customers. The customers contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings. Unique identifiers are collected from website visitors to verify the user’s identity and for use as account numbers in our record system.
Please note that we do not store your credit card information on our systems.
Privacy
This privacy statement demonstrates our commitment to your privacy. The following discloses our
information gathering and dissemination practices for this website.
Our site uses cookies to keep track of your shopping cart. We use cookies to identify you so we can
retrieve your information so you don’t have to re-enter it each time you visit our site.
Our sites registration form requires users to give us contact information, like their name and email
address, and unique identifiers. We use customer contact information from the registration form to
send the user information about our company. The customers contact information is also used to
contact the visitor when necessary if they have subscribed to the mail list. Users may opt-out of
receiving future mailings by choosing to unsubscribe. Unique identifiers are collected to verify the
users identity and for use in our record system.
Payment & Security
You can purchase items securely on our site using your PayPal account.
Please note that for your security, we do not store your card details anywhere on our systems.
Purchase of Products
We will take all reasonable steps to keep your information secure during the order process. We
cannot be held liable for any information procured illegally by a 3rd party when accessing or
ordering from our website provided there has been no negligence on our part.
Descriptions of Products
Each product has its own specific description on this website. These set out product details and any
product specific information relating to dimensions, orders and shipping. Although we continually
endeavour to keep the information on this website up to date, there may be occasions where product
information is slightly out of date at the time you place your order.
Refunds and Returns Policy
We hope you are happy with our products. We do understand that sometimes a customer may
change their mind or /and may wish to return an item.
- Changed your mind after placing your order
If you change your mind before your order is dispatched, we may be able to cancel the order if you contact us immediately by phone within our opening hours. The ordered item will be dispatched on the same day if we receive the order before 3.00 pm. We therefore will be able to cancel the order and delivery for you if we receive your cancellation request before the item is dispatched.
- Changed your mind after receiving your order?
If you change your mind, you can return the product to us within 14 days for a refund, as long as it is unused and in its original and re-saleable condition (including undamaged packaging) and must be sent back to us within a further 7 days, unused and with the original packaging. We aim to issue a refund within 7 days after receiving the return item.We kindly ask you to take reasonable care of the goods you are returning and securely package the return item to prevent any damages in transit; otherwise, we may not be able to issue a refund of the full item price and we will exercise our right to charge you for the reduction in value.Please make it clear when you cancel an order that you are cancelling under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations.
- Faulty item
In the unlikely event of something proving faulty after use, please advise us immediately. After the 30 day period following receipt of your goods, refunds will not be issued, but we will be happy to have the faulty item repaired or replaced within the item’s warranty period.
- Return Costs
Postage or other return costs will be the customer’s responsibility. However, a prepaid return label will be provided by us only in the case of arrived damaged or arrived faulty or incorrectly supplied goods. It is the customer’s responsibility to cover the return cost of unwanted goods.Please note you MUST contact us before returning an item to us. Upon contacting us you will be given full details on the best way to return an item to us. If you do not contact us before returning an item, there is no guarantee that we will be able to process your return and issue a refund or replacement.
Our contact details can be found on “contact us” page in this website.
This Refunds and Returns Policy does not affect your legal rights.
